Where You Choose To Live!
Office Hours: M-F 8 -11 AM
At Willow Springs, we take care to provide our residents with high quality services personalized for their conveniences. Because our office is open in the morning hours only, we have created this website for the purpose of maximizing communications between the residents and the Office. You may leave a voice message with the Office after normal business hours and all emergencies would be addressed promptly. If the issue is not of an urgent matter, the call will be returned the next business day. You may also contact us by email via the Request Information Form.
For your convenience, we have also placed a number of commonly requested forms, including By-Laws and Rules and Regulations on this page. Just click on the link tab and you will be able to download and print the desired form or information.
Willow Springs Rules & Regulations / By-Laws / Reports
Miscellaneous Forms and Applications
Payment Arrangement Application
Should you need to make special arrangements with the Office regarding your utilities/HOA dues, click on the Payment Arrangement tab to fill out the form and acquire the necessary signatures before submitting it to the Office.
The upper level of the Clubhouse is to be used exclusively for holding board meetings and the annual homeowners' meeting.
Proof of Residency
You may fill out the form which confirms that you are a resident of Willow Springs. Bring the completed form to the Willow Springs Office for a verification stamp. This may be required for your child's school enrollment.
Satellite Dish Installation Request
Special Request Application - Should you have any special requests that have not been specifically outlined in the By-Laws and Rules & Regulations, you may submit a Special Request Application Form to the Office for approval.
The non-emergency numbers for the above organizations are as follows:
Richardson Police: (972) 744-4800
Richardson Fire Dept. : (972) 744-5700
Property Insurance Agent: (817) 354-6800
For maintenance emergencies regarding your unit, you may call the Office number (972) 783-8291.
SWAT Auto TOW: (972)247-0045
1st Day Fee: $164.30
2nd Day Fee: $235.95
(Incl. 1st day fee, 2nd day fee of $21.65
and notification fee of $50.00)
Each additional day Fee: $21.65
For Police, Fire, and Medical Emergencies, please call 911.
Exterior Pest Control
ORKIN is our contractor for exterior pest control. Routine scheduled maintenance for our property will be each Monday; however, if you wish to schedule otherwise, please call or submit a written request to the Office the Friday prior to make arrangements.
Windows / Screens / Patio Doors
Willow Springs is responsible for the repair / replacement of windows, screens, and patio doors under the following circumstances only:
1) natural disaster
3) structural damage caused by foundation shifts
4) burglary (with proof of a filed police report)